The EBPP solution that simplifies the billing and payment process for businesses and their customers
In today’s digital-first world, businesses want to get paid faster while reducing costs and improving the payer experience. Payers expect digital-first payment channels with options to pay their preferred way. They want convenience, transparency and control over their bill payments.
FIS® BillerIQ is an electronic bill presentment and payment (EBPP) solution that allows you to deliver bills and accept payments through a variety of digital channels, such as web, mobile, automatic recurring payments, interactive voice response, calls to a customer service representative, text and point of sale. This bill presentment solution also includes advanced functionalities – like real-time notifications, personalized bill design and targeted messaging – that not only enhance the customer experience, but also enable businesses to improve customer communications and increase overall engagement.
bills are paid annually by U.S. consumers
Source: How Americans Pay Their Bills: Sizing Bill Pay Channels and Methods, 2023 update
of consumers like to have as many payment choices as possible
Source: What people want 2020/2021, Global state of Pay Research, Mastercard, Global, Oct. 2020
of all bills are paid online via biller, bank or third-party websites
Source: How Americans Pay Their Bills: Sizing Bill Pay Channels and Methods, 2023 update
of consumers would consider switching to a service provider with improved billing experiences
Source: PYMNTS, Streamlining Bill Payments, May 2022
Efficient integration
Integrated remittance and payment data enables straight-through processing and automated reconciliation.
Decreased DSO
Timely notifications to customers decreases outstanding invoices and improves collections efficiency.
Processing flexibility
Accepting card payments helps you meet customer expectations and efficiently handle credit card processing costs.
Convenience, transparency and control over bill payments
With BillerIQ, you give your customers the flexibility to receive digital bills and make payments directly through the businesses they use, ensuring payers have the clarity they need to verify and pay the right amount.
View and make payments through your business of choice
Payers can navigate to the familiar company website and select “pay bill” to initiate the payment process. From there, they log into the branded payment website to review, manage and conveniently pay their bills online.
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