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Billers FAQ

BillerExpress™

  1. What is BillerExpress™?
  2. Who uses BillerExpress™?
  3. How does BillerExpress™ work?
  4. How is BillerExpress™ better than paper billing?
  5. How quick can I start using BillerExpress™?
  6. Is BillerExpress™ convenient for my customers?
  7. Do I have to hire additional internal resources to manage BillerExpress™?
  8. How does BillerExpress™ affect my billing cycles?
  9. Do I have to pay a premium every month for using BillerExpress™?
  10. Is BillerExpress™ compliant with the regulations of my industry?
  11. Whom can I contact at Transactis to know more about BillerExpress™?
  1. What is BillerExpress™?

    BillerExpressTM is an electronic billing solution that acts like an interface between banks or financial institutions and their customers. It streamlines the entire billing process by sending the billing statement from the biller to the customer, collecting payment from customer and depositing it in the biller’s account.

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  2. Who uses BillerExpress™?

    BillerExpressTM can be used by all businesses and financial institutions that carryout cyclical payment transactions for billers/ utility providers and are looking out for an alternative paperless billing medium.

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  3. How does BillerExpress™ work?

    BillerExpressTM works as a payment collection system. As a financial institution carrying payment transactions for a biller or a utility service provider, you send your customer an invoice for the payments overdue using either a paper bill or an electronic bill. On receipt of the bill, the customer can make payment through an array of convenient mediums. BillerExpressTM then validates the payments made by your customers, collects the amount received from various streams and deposits it into your client's account. In addition, BillerExpressTM sends complete remittance data into a single, standard format file - everyday.
    Once you have implemented BillerExpressTM into your system, it streamlines the entire payment process for you.

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  4. How is BillerExpress™ better than paper billing?

    A green banking study, conducted by Javelin Strategy and Research in 2007, claims that if all households in U.S. started viewing and paying bills online then we could save 16.5 million trees each year. Putting this data into context is a fact established by the U.S. Department of agriculture – a single tree in one day can provide oxygen for up to four people and discharge up to 100 gallons of water from the ground into the air.  

    Apart from the enormous environmental impact, BillerExpressTM offers clearly defined benefits for you: 

    It simplifies the entire billing process

    It enables the least tech-savvy companies to implement electronic billing quickly

    It regulates your billing cycles

    It allows you to serve your customers in a much better manner 

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  5. How quick can I start using BillerExpress™?

    BillerExpress™ was designed with the intent of creating an electronic billing solution that works with your existing billing system instead of replacing it.  

    BillerExpress™ carries out your billing transactions through remotely located servers as such the implementation process is a matter of integrating your current billing system with BillerExpressTM, which is a mater of hours for most systems.  

    BillerExpress™ is quicker than most electronic billing solutions for both implementation and application. 

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  6. Is BillerExpress™ convenient for my customers?

    Billerexpress™ is convenient for everyone involved - you, your client and their customers.

    BillerExpress™ offers a complete suite of payment modes for your customers - web, secure email, IVR, call center and kiosks - which means your customers can choose to pay their bills by a medium of their choice, thus making it easier to pay bills. 

     

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  7. Do I have to hire additional internal resources to manage BillerExpress™?

    BillerExpress™ not only streamlines the billing process but also straightens the documentation aspect of bill presentment, payment and receipt confirmation.

    Once your customers make payments for overdue bills, BillerExpressTM validates the payment, collects it from multiple customers paying through multiple streams and deposits it in your client's account. Not only that, BillerExpress™ also documents the remittance information in a standardized format and delivers it to your clients on a regular basis.

    BillerExpress™ takes care of the entire billing process so that you can avoid draining your resources in documentation of billing transactions. 

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  8. How does BillerExpress™ affect my billing cycles?

    BillerExpress™ makes possible a paperless roundtrip from the biller's accounts receivable department to the customers account and back. The entire process is electronic and much quicker as compared to paper billing.

    The alacrity brought to the billing process by BillerExpress™ brings faster and regular payments from customers. This regularity speeds up your payment cycle considerably.  

    Faster turn-around of payment cycles means a decrease in DSO and an increase in revenue. With regulation of payment cycles, you can develop a payment strategy to increase revenue and profits. 

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  9. Do I have to pay a premium every month for using BillerExpress™?

    BillerExpress™ is essentially an electronic service that enables you to have an electronic billing system and you are charged on the basis of number of payment transactions that occur on a monthly basis. 

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  10. Is BillerExpress™ compliant with the regulations of my industry?

    BillerExpress™ is compliant with the following:

    PCI

    NACHA

    WEB

    TEL

    It is an extremely secure and easy to use solution to pay bills electronically.

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  11. Whom can I contact at Transactis to know more about BillerExpress™?

    You can write to  sales@transactis.com to know more about BillerExpressTM.

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