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What is BillMail?
BillMail is an Electronic Billing Payment and Presentment (EBPP) solution that enables billers to present electronic invoices to their customers and receive payments from them, all through email.
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Who uses BillMail?
BillMail can be used by any and every company that sends bills – electronic or paper - to their customers on a regular basis.
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How does BillMail work?
BillMail uses the break-through PDF push technology for bill presentment and payment. BillMail is delivered to your customers’ inbox where after authentication they view their bill – identical to their paper bill.
They can choose the bank account that they want to use for payment and hit “Pay Now” and with that they have paid their bill. This is followed by an email confirmation for the receipt of payment.
You will get a detailed account of all the transactions on a daily basis in a single file.
To view a demo of BillMail, Click Here.
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Why is BillMail better than paper billing?
• BillMail reduces billing costs by providing for increased eBill adoption and unsurpassed customer satisfaction with their electronic payment experience,
• BillMail reduces DSO (days sales outstanding) with 40% of BillMail customers paying their eBill within 0-3 days of receipt.
• BillMail increases efficiencies with an eBill solution that attracts new customers to electronic billing and web-based customer self-care.
• BillMail increases revenue by incorporating customized, targeted marketing creating cross-sell/up-sell opportunities within the body of the eBill.
• BillMail enhances "Go Green" messaging with an eBill solution proven to augment your paper suppression efforts.
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How will BillMail reduce my billing costs?
If you are using paper bills for presentment of billing statements to your customers then you are spending an average of $ 0.60 per statement per customer every month. You can calculate your paper billing expenses by using our “Save Some Green” calculator.
That’s a lot of money, isn’t it?
BillMail, on the other hand, is much cheaper. Once we have implemented BillMail for your billing solution you can present your bills, receive payments and also offer receipt to your customers immediately. Since your customers can save their bills and receipts on their computer there is no need to have a paper bill in place, which means your billing system can go completely paper-free in a short time.
To start using BillMail, Click Here
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Will BillMail automatically suppress use of paper billing amongst my customers?
The answer is yes and no – while BillMail does suppress the need for paper billing, it doesn’t happen automatically.
BillMail is a revolutionary product. It changes the way consumers have been paying bills so far – paper or electronic. Until now most electronic billing channels have not significantly decreased paper billing amongst customers. The result is that most billers end up implementing an expensive electronic billing solution to receive payments and continue sending costly paper bills.
By educating the customers about the impact of paper bills on environment and other calculated efforts, paper bills can be completely suppressed.
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Will BillMail help me in reducing my carbon foot-print?
As a biller, you can fulfill your corporate social responsibility towards environment by using paperless billing techniques.
The green banking survey conducted by Javelin Strategies and Research highlighted that if all U.S. households started using BillMail then it would annually save 2.3 million tons of wood, or 16.5 million trees, and reduce toxic air pollutants by 3.9 billion pounds of CO2 equivalents (greenhouse gases), akin to having 355,015 fewer cars on the road. BillMail offers exceptional convenience for your customers – enough to motivate them to discontinue use of paper bills and reduce your carbon foot-print substantially.
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Is BillMail secure?
With BillMail your customers will not have to click on obscure hot-links or download anything for viewing their bills or even to make payments.
BillMail uses the break-through PDF push technology for bill presentment and payment. Once your bill gets delivered in your customers’ inbox, they can click on the PDF attachment, view their bills and make payments by a simple click. You can view the demo here.
Every step of this electronic billing process is password protected which means even if your customers email account gets hacked, the only thing that a hacker can do is pay your customers bills.
BillMail is absolutely secure both for you and your customer.
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How does BillMail regularize payments?
BillMail streamlines the entire billing process by making it convenient for billers to present the bill and easing out the payment process for customers.
Delivery and payment of paper bills is dependent on three things – efficiency of postage services, presence of your customers at the place of delivery and even the financial management skills of your customers. Even if the customer receives the bill in time, the receipt of payment check will still be dependent on the postal service. With BillMail all the dependencies are eliminated and bill payment becomes a matter of a single click.
By using an efficient and independent payment channel, BillMail regularizes payments.
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How does BillMail improve marketing visibility?
Bill StufferTM is BillMail’s service with potential for high visibility targeted messaging, giving you the opportunity to up-sell and cross-sell.
As soon as your customer makes a payment, BillMail generates a pop-up receipt, followed by two emailed receipts. You can use these receipts to display or support your marketing messages. The receipts being customers’ assurance for completion of payment process has high visibility factor.
You can track your customer’s click-through patterns to monitor what products are most relevant to your customer segments. By analyzing the clicking patterns you can send targeted messages to your customers based on relevance.
BillStuffer complements Transactis products as a carrier of messages from billers to customers along with the billing statements.
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Can I use BillStuffer to send any other kind of messages along with my bill?
BillStuffer is a service used to send additional messages along with BillMail receipts. These additional messages can be advertisements, promotional offers, service or product related information, legal or service related notifications, registration / survey / feedback forms.
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Is BillMail compliant with the regulations of my industry?
BillMail is a product of Transactis – a software service provider company trusted by some of the biggest brands to deal with millions of financial transactions every day.
Transactis is PCI certified. Click Here to read more.
In addition, MasterCard recommends Transactis as a certified service provider. Click Here to read more.
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How quickly can I start using BillMail?
If you already have an electronic billing system, BillMail will not replace it. BillMail supports your current e-billing system by working in sync with it.
The implementation time depends on the level of customization needed and the size of your customer database. In any case, BillMail gets easily integrated in your system so you don’t have to waste your revenues or internal resources on implementation or management of a separate electronic billing system.
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Whom can I contact at Transactis to know more about BillMail?
You can write to sales@transactis.com to know more about BillMail.
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